FAQs

PAYMENT

1) PAYPAL

Fast, easy, and secure check-out via Paypal.  All you need is a Paypal account!

2) BANK DEPOSIT / TRANSFER

You may deposit your payment to our BDO or BPI account. Bank account details and important instructions are provided during checkout process.  In case you missed the details, you may refer to the Order Receipt that is automatically sent to your registered email address upon order submission.

2) CASH ON DELIVERY (COD)

Can’t go to the bank? We also have Cash-on-Delivery (COD)! *Applicable to Metro Manila orders and purchases below PhP 1,000.00 only.  Only choose this option if you are sure that someone is available to receive and pay for your order at the shipping address you have provided us anytime after your order has been confirmed.

3) HAPPINAY CREDITS

Our Rewards Points System gives buyers shop credits when they visit, register, buy, refer a friend, leave a review, and more, with the option to use it to pay for purchases at our store.


RESERVATION

Payment is expected within two (2) business days after the order is placed – during which time, we will hold/reserve the items you ordered. Non-receipt of payment after said period will result to automatic cancellation of order.  For items ON SALE or with LIMITED STOCKS, first buyer to pay gets the item.


SHIPPING

Shipping is shouldered by the buyer.
Shipping rate and delivery time vary depending on location.
We will ship your order within 24-48 hours after payment is verified. We do not ship on Saturdays, Sundays, and Holidays.
Typical delivery is within 1-2 business days for Metro Manila, and 2-3 business days for provincial areas.
For express delivery, 1-2 hours lead time within Metro Manila.
FREE SHIPPING is offered to Metro Manila buyers for orders Php500.00 and up.
We offer drop shipping for resellers or buyers who want to send the items they purchased from our shop to another person’s address.  Simply input the intended recipients info on the shipping address upon placing your order.  We will not put any price tag on all items and sender’s name indicated on the waybill is only HS, unless you want your name to be reflected instead.

 

ABOUT OUR BUSINESS

At the moment, we only operate online, thus, all transactions are done online as well.
We are open Mondays to Fridays, 9am – 6pm. We have no operations, and we do not ship orders during Saturdays, Sundays, and Holidays.
You may send us a message here or on our Facebook Page. We usually respond within an hour, but during peak hours / seasons, it may take longer than that. Rest assured that we will get back to you the soonest we can.

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Sign-up and EARN POINTS which you can use to purchase items from our shop! Check our BLOG for details! Dismiss